Customer Service Representative

Deerfield Beach, FL

 General:

We are seeking a tenacious, energetic self-starter with sales/marketing experience in the automotive industry to join our Business Development Center sales team. The Marketing Representative will be responsible for cultivating relationships with Automotive dealerships throughout the country through phone prospecting, providing qualified leads to the sales pipeline.

You are the ideal candidate if you are an articulate, self-motivated individual with outstanding communication skills and a positive attitude. You know how to identify opportunities and utilize your selling ability, product knowledge and energetic phone manner to schedule qualified sales meetings.

Responsibilities:

• Develop thorough knowledge of our products and services

• Execute call strategy to target prospects by utilizing script and guidelines provided to schedule qualified sales meetings

• Communicates effectively with senior managers and dealers according to their preferred method of communication (phone, email)

• Develop and maintain pipeline of activity to achieve daily sales quotas

• Maintain lead activity and accurately forecast opportunities including daily, weekly and monthly goals

• Log, track and maintain accurate customer contact records and reporting using our CRM tool

Qualifications/Requirements:

• High school or equivalent GED

• Minimum of 2 years’ experience in the automotive industry in a sales/marketing capacity

• Ability to communicate effectively with 2+ years of telemarketing experience in a fast paced environment

• Demonstrated use of strong influencing skills to schedule qualified meetings for Sales team

• Must have strong interpersonal and communication skills both verbal and written

• Excellent attention to detail, organization and time management skills

• Professional email and telephone etiquette

• Detail-oriented with strong multi-tasking skills

• Proficient in Microsoft Office and with CRM tools

We offer competitive salary and benefits packages commensurate with experience. You can find out more about us at www.wilenauto.com, then send us your resume and salary requirements and a cover letter telling us why you think you’d be a good fit. This is a full-time, onsite position.

Our benefits package include: Medical, dental, vision, 401K and paid time off.

We are a drug-free workplace. E-verify. Background check.

 

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