Wilen Group LLC Privacy Notice and Safe Harbor Policy

Wilen Group LLC, is a full service direct marketing agency servicing Fortune 500 companies, applies data and creative strategy across all media channels. Protecting consumer privacy is important to Wilen Group LLC. Wilen Group LLC and its affiliated United States subsidiaries (hereinafter collectively referred to as “Wilen Group LLC,” “we,” “us” or “our”) adhere to the U.S. – EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework concerning the transfer of personal data from the European Union (“EU”) and Switzerland to the United States of America. Accordingly, we follow the Safe Harbor Principles (the “Principles”) and the frequently asked questions (FAQs) published by the U.S. Department of Commerce with respect to all such data. If there is any conflict between the policies in this privacy policy and the Principles, the Principles shall govern. This privacy policy outlines our general policy and practices for implementing the Principles, including the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This privacy policy applies to all personal information received by the Wilen Group LLC whether in electronic, paper or verbal format.


“Personal Information” or “Information” means information that (1) is transferred from the EU to the United States; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual. “Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership or that concerns an individual’s health.


Wilen Group LLC shall inform an individual of the purpose for which it collects and uses the Personal Information and the types of non-agent third parties to which the Wilen Group LLC discloses or may disclose that Information. Wilen Group LLC shall provide the individual with the choice and means for limiting the use and disclosure of their Personal Information. Notice will be provided in clear and conspicuous language when individuals are first asked to provide Personal Information to the Wilen Group LLC, or as soon as practicable thereafter, and in any event before the Wilen Group LLC uses or discloses the Information for a purpose other than for which it was originally collected.


The Wilen Group LLC will offer individuals the opportunity to choose (opt out) whether their Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, the Wilen Group LLC will give individuals the opportunity to affirmatively or explicitly (opt out) consent to the disclosure of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. Wilen Group LLC shall treat Sensitive Personal Information received from an individual the same as the individual would treat and identify it as Sensitive Personal Information.

Consumers may request an opt-out form by writing Wilen at the address below, or sending an e-mail to us at safeharborsupport@wilengroup.com.

To request an opt-out form by mail, write to:

Consumer Advocate
EU Safe Harbor Opt-Out at Wilen Group LLC
5 Wellwood Avenue
Farmingdale, NY, USA 11735

Onward Transfers

Prior to disclosing Personal Information to a third party, Wilen Group LLC shall notify the individual of such disclosure and allow the individual the choice (opt out) of such disclosure. Wilen Group LLC shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to law providing the same level of privacy protection as is required by the Principles and agree in writing to provide an adequate level of privacy protection.

Data Security

Wilen Group LLC shall take reasonable steps to protect the Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. Wilen Group LLC has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Wilen Group LLC cannot guarantee the security of Information on or transmitted via the Internet.

Data Integrity

Wilen Group LLC shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Wilen Group LLC shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.


Wilen Group LLC shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

Individuals can request access by writing:

Consumer Advocate
Wilen Group LLC
5 Wellwood Avenue
Farmingdale, NY, USA 11735


Wilen Group LLC uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the email address given below and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles.

If a complaint or dispute cannot be resolved through our internal process, Wilen has registered with the US Council for International Business, in order to utilize the European Data Protection Authorities (EU DPAs) for dispute resolution

Companies who are currently registered with the U.S. Department of Commerce Safe Harbor program can be found by going to https://safeharbor.export.gov/list.aspx. Additional Information about the program can be found at http://export.gov/safeharbor/.


This privacy policy may be amended from time to time consistent with the requirements of the Safe Harbor. We will post any revised policy on this website.

Information Subject to Other Policies

The Wilen Group LLC is committed to following the Principles for all Personal Information within the scope of the Safe Harbor Agreement. However, certain information is subject to policies of the Wilen Group LLC that may differ in some respects from the general policies set forth in this privacy policy.


Any questions about this Safe Harbor Policy should be addressed to: safeharborsupport@wilengroup.com